Medical Provider - Behavioral

Primary Function: The Provider’s primary responsibility will be to provide patient care in a holistic and culturally sensitive manner, following the latest clinical guidelines and evidence-based medicine, in a team-based, patient-centered approach.

Clinical Duties:

• Conducts intakes, interviews, and screenings of patients.

• Performs assessments of patients for diagnosis of mental health, substance abuse, trauma, or
  psychosocial needs.

• Develops patient care plans that are coordinated and integrated with a comprehensive range of medical and psychosocial services to address the social, emotional, and practical needs of the patient.

• Provides psychotherapy, counseling, or psycho-education utilizing individual, family, or group
  modalities using evidence-based interventions.

• Consults and coordinates with primary care providers to enhance understanding of the patient needs, and provides support for treatment approaches that incorporate behavioral health needs.

• Assists other providers in the treatment and care of patients specifically in mental health or substance abuse treatment, especially in the context of the patient-centered medical home model.

• Uses telehealth as needed.

• Provides thorough and complete documentation of patient history, physical, assessment, and plan, as well as telephone calls, and other miscellaneous patient interactions.

• Accurately codes medical visit so as to maximize revenue and accurately reflect the work that is completed.

• Appropriately refers patients out to various specialists for care beyond their scope of practice.

• May supervise behavioral health students in a clinical setting.

• Returns patient calls in a timely fashion, preferably by the end of the business day.

• Utilizes nationally established guidelines/protocols for clinical decision-making and management.

• Serves as a patient advocate in identifying health care needs and actions.

• Maintains patient confidentiality and abides by all HIPAA rules and regulations.

• Develops and implements behavioral health care education and health maintenance protocols in accordance with published standards, in collaboration with the other Providers and members of the health care team as requested.

• Actively participates in the quality assessment and improvement processes, generating ideas,
  conducting assessments, peer reviews, developing improvement plans, and implementing and evaluating plans, in collaboration with the Quality & Performance Administrator, other Providers, the Chief Medical Officer, and the Chief Operations Officer.

• Completes progress notes and other necessary documents, i.e., patient encounter charge sheets, insurance forms, etc., in a timely fashion as per protocol, preferably within 24 hours and definitely within 72 hours.

• Complies with and keeps abreast of current clinic policies and procedures. Keeps abreast of the latest advances in medicine. Keeps up with current standards of practice and recent literature.

• Complies with regulations set by various grants.

• Be available to patients after hours via page or mobile phone 24 hours a day, 7 days a week. Assists with arranging coverage while on vacation or off-island.

Other Duties:

• Participates in staff meetings, morning huddles, and provider meetings.

• Participates in chart and peer reviews.

• Participates in Koʻolauloa Health Center (KHC) events.

• Establish and maintain high standards of practice among clinic staff. Serves as a team player and
  role model to other employees in the organization.

• Performs other duties to support the goals and objectives of KHC as deemed by the Chief Medical Officer or Chief Operations Officer.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical/Psychological Demands:

The physical/psychological demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to handle or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or climb stairs. The employee must occasionally lift and/or move up to 50 pounds.

The employee must display a professional demeanor during periods of high stress (such as the ability to follow instructions; perform simple and repetitive tasks; adjust work pace to workload; perform complex and varied tasks; relate to people; influence people; to make generalizations and decisions without direct supervision; and to accept and carry out responsibilities for decision making and planning.

Position Type/Expected Hours:

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 am to 5:00 pm. Hours and days may vary depending on department needs.

• Report to work on time.

• If late to work because of emergencies will call to notify the Chief Medical Officer.

• Request for time off should be submitted to the Chief Medical Officer one month in advance.

Travel:

Travel is primarily local during the business day, although some out-of-the-area travel may be expected. Independent transportation is required to travel to various agency sites.

Required Education/Experience:

For Psychologist

• A doctoral degree in psychology from an accredited college.

• Hawaii psychologist license.

• Board certification is preferred.

For Licensed Clinical Social Workers or Licensed Marriage Family Therapist

• A doctoral degree in psychology from an accredited college.

• Hawaii psychologist license.

• Board certification is preferred.

Other Education/Experience

• Basic Life Support certification.

• Electronic Health Records (EHR) experience preferred; will be required to chart in EHR. Use of email required.

• Familiarity with the communities to be served is preferred.

• Good communication skills.

• Must have good organizational skills.

• Credentialed and privileged before practicing with the health center.

• Ability to work with diverse cultures.

• Three (3) references.

Competencies:

• Current licenses/certification on file.

• Submission of CE.

• Chart review bi-annually.

• Annual evaluation.

• Verification through HI Credential Service.

• Checking of National Practitioner Data Bank.

• MS Office, Word, and Excel, Excellent Communication Skills, both verbal and written, Excellent organizational skills, Ability to define problems, Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Additional Eligibility Requirements:

Competency/Credentialing

• Current licenses/certification on file.

• Submission of CE.

• Chart review bi-annually.

• Annual evaluation.

• Verification through HI Credential Service.

• Checking of National Practitioner Data Bank.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Collegiality:

• Maintains a collegial relationship with Peers and other providers in the community.

• Maintains a collegial relationship with other staff members of KHC.

• Maintains a collegial relationship with Administration.